What’s your price?

The price of our product may vary due to the stock condition and other market factors. A latest pricelist will be sent to you via E-mail after you have contacted us.

Is there a minimum order quantity?

Yes, there is a minimum order quantity for all our overseas orders. In case you are looking forward to resell the ordered products, but in small quantity, please check our website.

Can you provide documents relevant to your products?

Yes, we can provide all kinds of documents that are related to our products. The documents provided include Certificate of Analysis/Certificate of Conformance, Insurance Certificate, Certificate of Origin, and other required export documents.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after we have received your deposit payment. The lead time takes effect when(1) we have received your deposit, (2) We have your final approval for the products ordered. If the lead time fails to meet the delivery date stipulated in the contract, please feel free to contact us. In most cases, we will deliver the products ordered on time.

What methods of payment do you accept ?

You can pay directly to our bank account, Western Union account or Paypal account with 30% deposit in advance, 70% balance. The actural payment term should be subject to the contract.

What is your warranty for your products?

We can guarantee that our raw materials are of superior quality and all the products we produce are of sound workmanship. Our focus is to make you, our customer, feel satisfied with our products. Should you encounter any unpleasant experience with our products, please feel free to contact us.

Can you guarantee a safe delivery of your products?

Yes, all our products are packed in high quality packages suitable for export. If the products purchased are hazardous goods, we will use packages specially designed for them. The cold-storage shipper will be employed if the products ordered are temperature sensitive. The use of special packages or non-standard packages may cause an additional charge.

How about the shipping fees?

The shipping fees depend on the way you choose to get the goods delivered. Express is usually the fastest way, though, the cost is also the highest. The waterway transportation is the best choice for products that are in great amounts. The actual fees are hard to tell, unless we have all the information about quantity, weight and means of transportation. Please, feel free to contact us.